Privacy Policy

6ix Studio ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at 6ixstudio.ca or engage our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and business name when you submit our contact or audit request form.
• Business Information: Industry type, website URL, and details about your business that you voluntarily provide during consultations.
• Usage Data: IP address, browser type, pages visited, time spent on our website, and referring URLs — collected automatically via Google Analytics.
• Communications: Content of emails, messages, or other correspondence you send to us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your audit requests, inquiries, and communications
• Provide, deliver, and improve our services
• Send service-related communications, invoices, and project updates
• Send marketing communications (only with your consent; you may opt out at any time)
• Analyze website usage to improve user experience
• Comply with applicable laws and legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party tools we use to operate our business (e.g., EmailJS for form delivery, Google Analytics for website analytics, payment processors). These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, regulation, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. Specifically:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Google Analytics cookies that help us understand how visitors use our site. You can opt out via Google's opt-out tool.

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal obligations. Contact form submissions are retained for up to 3 years. Analytics data is retained per Google Analytics default settings (26 months).

6. Your Rights (PIPEDA — Canadian Privacy Law)

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for the use of your personal information (subject to legal or contractual restrictions)
• Request deletion of your personal information where we are not required by law to retain it
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at hello@6ixstudio.ca.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hello@6ixstudio.ca
• Location: Brampton, Ontario, Canada